JIL17 Privacy Policy

1. Overview & Scope

This Privacy Policy explains how JIL17 ("we," "us," or "the Platform"), operating through jil17.vu, handles your personal information when you visit our website, create an account, play games, or contact our support team.

This Policy applies to all players accessing JIL17 from the Philippines, including those using our mobile app or any related services. It should be read together with our Terms & Conditions and our Responsible Gaming guidelines.

We are committed to handling your data responsibly and transparently. If you have any concerns about how your information is used, you can reach our support team at any time using the contact details in the footer of this page.

2. Information We Collect

We collect information in two main ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide:

• Full legal name, date of birth, and gender (required for account registration and identity verification)
• Contact details: email address and mobile number
• Residential address (required for KYC verification)
• Government-issued ID documents uploaded during verification
• Payment details used for deposits and withdrawals, such as bank account information or registered e-wallet details
• Communications you send to our support team, including chat logs and email correspondence

Information collected automatically:

• Device type, operating system, and browser version
• IP address and general location data
• Session duration, pages visited, and in-platform activity logs
• Cookie and tracking data as described in Section 6

3. How We Use Your Information

We use your personal data for the following purposes:

Purpose	Details
Account management	Creating and maintaining your account, processing logins, and managing your profile settings
Identity verification (KYC)	Confirming your age and identity to comply with responsible gaming requirements
Payments	Processing deposits and withdrawals in Philippine Peso via your registered payment method
Platform security	Detecting fraud, abuse, and unauthorised account access
Customer support	Responding to your queries, complaints, and account issues
Platform improvement	Analysing usage patterns to improve our games, features, and overall experience
Promotions	Notifying you of relevant offers and updates — only if you have opted in to receive them

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4. When We Share Your Data

JIL17 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Payment processors: When processing deposits and withdrawals, limited payment data is shared with our licensed payment partners to complete the transaction securely.
• Identity verification providers: We work with third-party KYC service providers to validate government-issued ID documents. These providers are bound by strict confidentiality obligations.
• Legal and regulatory requirements: We may disclose your information to relevant authorities or law enforcement agencies when required by applicable law, or in connection with anti-money laundering (AML) investigations.
• Platform infrastructure providers: Hosting, security, and analytics partners who process data on our behalf under strict data processing agreements.

Any third party that receives your data is contractually required to handle it securely and use it only for the purpose for which it was shared.

5. How We Protect Your Data

We use a combination of technical and organisational measures to keep your personal information secure:

• SSL/TLS encryption is applied across the entire JIL17 platform to protect data in transit between your device and our servers.
• Sensitive data such as passwords is stored using industry-standard one-way hashing — not in plain text.
• Access to personal data within our organisation is restricted to staff who genuinely need it to do their job.
• We conduct regular security reviews and vulnerability assessments to maintain platform integrity.
• OTP (one-time password) and two-factor authentication options are available to help you secure your own account.

Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, please notify our support team immediately and update your password.

6. Cookies & Tracking

JIL17 uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function properly — such as keeping you logged in during a session.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the experience over time.
• Preference cookies: Remember your settings and preferences to personalise your experience.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect some platform functionality. We do not use cookies to track your activity on third-party websites unrelated to JIL17.

7. Your Rights as a Player

As a user of JIL17, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you at any time.
• Correction: If any of your details are incorrect or outdated, you can ask us to update them.
• Deletion: You may request that we delete your personal data, subject to any legal retention obligations (such as AML requirements).
• Restriction: You can ask us to limit how we process your data in certain circumstances.
• Objection: You can object to our processing of your data for direct marketing purposes at any time.
• Withdrawal of consent: Where we rely on your consent to process data, you can withdraw that consent at any time by contacting our support team.

To exercise any of these rights, please get in touch with us using the contact details in the footer. We will respond to all valid requests within a reasonable timeframe.

8. Data Retention

We keep your personal data for as long as your account is active, or as long as necessary to fulfil the purposes described in this Policy. After your account is closed, we may retain certain records for a defined period to comply with legal and regulatory obligations — for example, transaction records required for AML compliance.

Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you.

9. Protection of Minors

JIL17 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we discover that a minor has created an account, we will immediately suspend the account, delete the associated data, and void any transactions.

If you believe a minor has registered on our platform, please contact our support team right away so we can take action promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we do, the updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically. Continued use of JIL17 after any update constitutes your acceptance of the revised Policy. If a change significantly affects how we handle your data, we will make reasonable efforts to notify you directly.